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Terms of service

  • In case a student is not satisfied with the delivery of service, the maximum amount refundable is limited to the course fee. Koenig will not be responsible for any consequential losses and will NOT refund airfare, accommodation, food cost, testing cost. Refund is only applicable if the student brings his dissatisfaction to the notice of the management on the FIRST day of the training or 20% of the course fee (whichever is less) AND ceases to attend classes.
  • After joining the training, if the student wishes to leave the training (for any reason), no refund is applicable.
  • If you have registered for Oracle training and wish to cancel/downgrade/leave early, refund for training fee is not possible. It will be refundable if you inform us 15 days in advance before the schedule start of the training program.
  • Koenig reserves the right to reschedule the training and/or change the trainer.
  • A student will not contact directly trainers or employees of Koenig for the purpose of availing services or offering a paid or unpaid assignment or a job.
  • It is the responsibility of the participant to evaluate the usefulness of a course/certification before registering. We do not guarantee the appropriateness of a course/certification program for the career of the participant.
  • Right of Admission is reserved. In case of disruptive / unreasonable conduct during the course, future courses can be denied. The decision of the Koenig Management will be final in such cases.
  • If you request for electronic pre-study material and thereafter decide to cancel the course and seek a refund, a charge of Rs 1,500 per pre-study link sent will be deducted from the deposit.
  • Red Hat exams are solely at the discretion of Red Hat India and we cannot guarantee that they will be conducted as scheduled.
  • Wi-Fi Internet is provided at all training centres and Koenig managed accommodations on a best effort basis. In case of breakdown of the service for any reason Koenig will not be responsible for costs incurred by the student for making alternate arrangements. The free WiFi internet facility is only for web browsing and emails. If you require voice / video chat, VPN, downloading files, which needs more bandwidth, you can rent an internet data card at an extra cost.
  • Courseware for most vendors comes in Digital format. If anyone prefers printed courseware, it can be provided at additional cost.
  • Koenig also arranges Hotel accommodation as part of its training solution. However, Koenig has no control over availability of rooms at the Hotels offered and during busy seasons, rooms might not be available at the Hotels selected by the student. Hotels also reserve the right to cancel Hotel reservations in case they have bulk bookings. In such instances, Koenig will try its best to accommodate the student at a suitable Hotel but cannot guarantee that this will be without inconvenience to the student.
  • Koenig is not responsible in the case of an accident or an injury, whether to you personally or your property during your time at the Boot Camp. Please ensure that you take all necessary precautions to prevent injury to yourself and your property. Please also have the necessary insurance in place.
  • Koenig is not responsible for theft of belongings during your stay in India. Please take necessary precautions.
  • Koenig prohibits any kind of Audio and Video recording inside its premises. Only still photography is allowed.
  • Though the deposit is refundable, Rs. 1,000/- will be deducted as administration charges in case you seek a refund and intimation is sent at least 7 working days before start of the training. No refund applicable if informed less than 7 working days. No refund will be applicable on rescheduled trainings.

    ORACLE Trainings : If you have registered for Oracle training and wish to cancel/downgrade/leave early, refund for training fee is not possible. It will be only refundable if you inform us 15 days in advance before the schedule start of the training program. Rs. 1,000/- will be deducted as administration charges. Refund will not be applicable in case of postponement of training.
  • 100% payment should be paid on or before first day of the training (or along with Purchase Order).
  • Koenig Solutions will not be responsible for the failure of execution of the training due to force incidents like riots, War, natural calamity etc.
  • Taxes as applicable.
  • You can reschedule the training provided a prior information of 10 working days, in case of less than 10 days intimation it will cost as Rs. 1,000 /- for administration charges. No refund will be applicable on rescheduled trainings. Training schedule may vary in case of postponement of training dates.
  • Koenig Management keeps all rights reserved for any changes in policy and Term of services.


Mr. Sanjay Manocha
Mobile: +91 88007 74385
Email: sanjay@koenig-solutions.com
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